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Refund Policy
We want you to try RespiFlo with confidence. Every order placed on this official site is backed by a 60-day money-back guarantee. Here is exactly how it works.
The 60-day guarantee
If you are not satisfied with RespiFlo for any reason, you may request a refund within 60 days of your original order date. You can reach out even if you have opened and used the bottles, we would rather you give the spray an honest try than leave it sealed on a shelf.
How to request a refund
Email our support team at support@respiflo-official.com with your order number and the email or name used at checkout. Let us know briefly that you would like a refund. There is no interrogation and no hoops to jump through.
- Contact support within 60 days of your order.
- Include your order number so we can find your purchase quickly.
- We will confirm and provide return instructions if any product needs to be sent back.
- Once processed, your refund is issued to the original payment method.
Processing time
Refunds are typically processed within 3 to 5 business days of approval. Depending on your bank or card issuer, it can take a few additional days for the credit to appear on your statement.
What is covered
The guarantee covers the purchase price of the product. Original shipping charges, where they applied, and any return shipping costs are non-refundable. The guarantee applies only to purchases made through this official website. We cannot refund orders placed through third-party marketplaces or unauthorized sellers, since we cannot verify that stock.
Damaged or incorrect orders
If your order arrives damaged or you received the wrong item, contact us right away and we will make it right at no cost to you, whether that means a replacement or a refund.
Questions
If anything about this policy is unclear, just email support@respiflo-official.com and we will walk you through it. A real person will answer.